Privacy Policy

1. Who We Are

Turlan Management Limited ("we", "us", "our") is a company registered in Ireland (CRO 789203). We provide IT and AI solutions for local Irish businesses, including websites, booking systems, and payment integrations.

2. Data We Collect

We collect minimal personal data to provide our services:

• Contact Form Submissions: Name, email address, phone number (optional), business name (optional), and your message when you contact us.
• Booking Information: Date, time, and details you provide when booking a consultation.
• Cookie Preferences: Your cookie consent choices stored locally in your browser.

3. How We Use Your Data

We use your data only for the purposes you provided it:

• To respond to your enquiries and provide customer support
• To schedule and conduct consultations you book
• To provide the services you request
• To send you information you have requested

We do not use your data for marketing unless you explicitly consent. We do not sell or share your personal data with third parties for their marketing purposes.

4. Third-Party Services

We use the following third-party services:

• Stripe: For payment processing. When you make a payment, Stripe processes your payment details under their own privacy policy. We do not store your full card details.
• Google Fonts: For typography. Google may collect your IP address when fonts are loaded.

5. Data Retention

We retain your contact form submissions and booking information until you request deletion, or for up to 6 years after your last interaction with us (for legal and accounting purposes). Cookie preferences are stored in your browser and persist until you clear your browser data or withdraw consent.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request we limit how we use your data
• Right to Data Portability: Request your data in a machine-readable format
• Right to Object: Object to our processing of your data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at info@turlanmanagement.ie. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes using HTTPS encryption, secure hosting, and access controls.

8. Cookies

For information about how we use cookies, please see our Cookie Policy.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website. We encourage you to review this policy periodically.

10. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve your concerns. You also have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority: